I have dealt with many companies over the years. Some have good customer service, some have bad. Starbucks has the best customer service of any company, ever. If I have to contact them for anything, they get back to me quickly and do their best to resolve my issue. Whether it's a phone call, e-mail, or in store, they are the best. On Friday, I got the wrong drink (Which is extremely rare) It's only happened once before and I've been going to Starbucks for YEARS. I went in today to get my usual and told them about the incorrect drink on Friday and they gave me the drink I was supposed to get on Friday. I was willing to pay for it, but they comped it because of the error. Most places would have said, "so sorry, you should have come back on Friday."
Starbucks, you have the best customer service representative by phone, e-mail, and in store. Thank you for being the best darn coffee shop ever!
~Loyal customer for life!